Answering the “conflict” question is critical to landing the job as conflict is inevitable in the workplace, and the interviewer wants to ensure you have the ability and mindset to successfully manage conflict when it arises. In this video, I share a mental model and framework you can use to structure, synthesize, and elucidate how you handle conflicts including how you empathize, see multiple points of view, and drive mutual resolution. Our coaches at Rocket Interview ( work 1 on 1 with job seekers to help them enhance their storytelling, own the room, and differentiate themselves from the competition.